How can we help?
We usually respond within 1 hour, but it may be a bit longer when weekend.
Frequently asked questions
We offer no-questions-asked refunds to all customers within 14 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. But we always want to know your problem and try to solve them as soon as possible. Our goal has always been to create a happy, thriving community.
Yes, you can upgrade your subscription at any time after signing up. Just simply let us know, pay the difference between the packages and, we will take care of the rest!
We offer 24/7 support, 365 days a year, to ensure that you can reach us whenever you need to.
Yes, you are free to use our plugins to build websites for your clients as long as you have a subscription to use. We love providing developers with innovative and effective solutions for their clients.
Yes, you can use our products on multiple websites depending on your subscription. If you need more than the offered site options, feel free to let us know anytime!
Our payments and subscriptions are processed by FastSpring. To manage your subscriptions, please visit https://wppool.onfastspring.com/account. Then provide your email address and follow the instructions sent to your email.
If you cancel your subscription, then your account will remain active for the rest of your one-year term. After that, you will lose access to the product, its updates, and tech support. You may continue using the products that you have already downloaded or purchased forever.
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We aim to respond to customer inquiries as quickly as possible, but our response time may vary based on the volume of inquiries we receive. Rest assured that we are dedicated to addressing your questions or concerns promptly and effectively.
We accept all major payment methods, so you can choose the payment option that works best for you.
You can reach us for any sort of assistance required. However, we encourage you to check our documentation page, which contains step-by-step instructions for all our plugin installations. If you still have questions, please feel free to reach out through the support form on this page.
Please report any bug or technical issue by sending an email to [email protected]. Please mention the steps required to regenerate the bug or technical issues.
Yes. Please reach us through [email protected] with your primary requirements. If we find your project suitable, we will reach out to you for further steps.