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Terms of Service

Terms of Service

This website, wppool.dev, is owned and operated by WPPOOL, a WordPress company based in Australia that is constantly growing. Before purchasing or downloading any of our products or services or subscribing to our newsletter, we kindly ask that you read our terms of service carefully. These terms are provided to ensure that you are informed of your rights and responsibilities while using any of our services.

If you do not agree with these terms, we encourage you to stop using our website and refrain from making any further purchases or interactions with our service on this website. If you have any questions or concerns about these terms, please do not hesitate to contact us for further clarification.

1. Accepting these Terms of Service

Accepting the hereby Terms of Services authorizes your access to our services including our website, products, articles, manuals, docs, and tutorials. This agreement and the specific guidelines for various services we offer are a part of the legal framework that oversees the use of the WPPOOL website and software.

2. Account Ownership

When you purchase or download any of our services, we will consider the person or entity who has access to the email address associated with the created account as the sole owner of that account. We still hold the right to determine the ownership of the account at our discretion in the case such a situation arises.

Any kind of actions performed by the credentials associated with your account will be solely your responsibility and we will not be liable for any such actions. It is your responsibility to keep your account credentials in a secure location. In the case you assume that your account has been compromised, it is your sole responsibility to immediately notify us to prevent any harm to your property.

  • You must maintain a single account for a single product and we will not allow multiple accounts in our record under any circumstances.
  • In case you are representing a corporation or you are a corporation, a single entity on your behalf can access your corporate account.
  • We will not be responsible in the case anyone who has access to the credentials of your corporate account communicates with us and takes any actions that cause any loss of data or other damage to your website or personal information.

3. Statement on Liability

Under no circumstances will WPPOOL be responsible for any direct or indirect accidental damage from the services available on this website. The damages include but are not limited to loss of data and profit from the improper use of the materials. Additionally, in the event of any servicing or repair arising from the use of our product, we will not hold any sort of responsibility for the required cost.

4. License Agreement

Our plugins are released under the GNU Public License version 2.0. Therefore, any redistribution, modification, or reselling without proper permission is prohibited and could result in legal action. The license key associated with your purchase ensures that you will receive updates until the validity of the license ends. The plugin will continue to work with the free features after the validity of the license expires. The license period begins from the moment when the order completion. Please note that our product has an auto-renewal feature through FastSpring or Stripe subscription by default to ensure uninterrupted updates and service.

5. Intellectual Property Rights

You have no right to claim any ownership of our products under any circumstances. All of our products are the intellectual property of WPPOOL. We don’t provide any warranty under any conditions. If any potential damage arises from including but not limited to careless or inattentive use of our products, we or any of our representatives will not be liable for that. You are not allowed to transfer user accounts or licenses under any condition. If you are working as a developer or representative of a person/company, please make sure that the person/company is purchasing the product directly from us to save time while providing support.

6. Refund Policy

Our refund policy is straightforward. If you don’t like our product or it’s causing any issues, you are eligible for a refund within 14 days of your purchase with no questions asked.

However, you might be invited to provide suggestions on possible improvements to the product.

7. Use at Your Own Risk 

We do not provide any warranty on our product. We assure you get the best possible solutions compatible with your device and browsers. But if it does not work correctly on any specific device, browser, or WordPress version, we will not take any liability for that. Please visit our demo website before purchasing to ensure you get what you want. And our support team is also available to help you with any queries.

8. Product Updates

Any product you purchase through our website comes with a free update for at least one year from the date of purchase. After that, we will not guarantee that the product will get regular updates. However, we keep our products up-to-date with the latest features and ensure they are compatible with the latest WordPress versions.

9. Support Limitations for Certain Website Categories

While you are free to use our products and services on any website of your choosing, please note that our customer support is limited for adult or gambling websites.

By using our products and services on adult or gambling sites, you acknowledge and accept that any issues, challenges, or questions arising from such usage will not be eligible for customer support. If you have any questions or concerns, please feel free to reach out to our customer support team for further clarification.

10. Termination  and Suspension

WPPOOL reserves the right to suspend and terminate any user account without any prior notice. Every decision taken on the account suspension will be permanent and will not be reversed under any circumstances. We may take this action due to one or several of the following reasons. 

  • We may terminate your account if you find that are not partially/fully complying with our Terms of Service. It will result in an immediate suspension of your website and we will not be responsible for the lost content.
  • If you are an affiliate and you are properly following our policy, we hold the right to suspend your account at any moment without any prior notice.
  • Any sort of abusive behavior with any of our employees, or users on any kind of medium that includes but is not limited to our website, social media page, or any other forums might result in a temporary/immediate suspension of your account.

11. Privacy Policy

Your user account data and certain other information about you will never be sold or shared with a third party. By abiding by these Terms of Service you are providing your consent to the collection and use of this information which includes the transfer of this information to the United States of America Government and/or other countries for storage, processing, and use by WPPOOL. We generally use your personal information and account data for order processing, preventing fraudulent activities, invoicing, and contacting you via email regarding any promotion or important account information.

12. Lifetime Deals License Policy

Most of our products come with a Lifetime version. Lifetime refers to the period between the date of purchase and the discontinuation of the product. WPPOOL reserves the right to discontinue any product with an announcement within 45-60 days before the date of discontinuation.

13. Campaign offers

WPOOL launches campaign-specific deals during special occasions including Black Friday and the Cyber Monday. WPPOOL reserves to terminate the campaign offers at any time without any further notice and users will not be provided discounted pricing after the campaign ends.

Here is our detailed Privacy Policy →

Last Updated: 22nd April 2024

WPPOOL reserves the right to change or modify these terms at any time without any prior notice.

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